Privacy Policy

Last updated: April 1, 2026

1. Introduction

NorthCore (“we”, “us”) provides AI infrastructure software and related services. This policy describes how we process personal data when you use our website, client workspace, and operator tooling.

2. Data we process

We may process account identifiers, contact details, authentication events, audit logs, and operational telemetry required to run and secure the platform. Exact categories depend on your deployment model and contractual terms.

3. Purposes

  • Provide, secure, and improve the service
  • Authenticate users and enforce access policies
  • Detect abuse, incidents, and reliability regressions
  • Meet legal obligations and contractual requirements

4. Legal bases

Where GDPR applies, we rely on contract performance, legitimate interests (security and reliability), and consent where required (for example, non-essential cookies).

5. Retention

We retain data only as long as needed for the purposes above, including audit and security obligations. Retention schedules may be customized under enterprise agreements.

6. Subprocessors & transfers

We may use infrastructure providers (including hosting and database services). Transfers outside your jurisdiction are handled using appropriate safeguards as required by law.

7. Your rights

Depending on jurisdiction, you may have rights to access, rectify, delete, restrict, or object to processing, and to lodge a complaint with a supervisory authority.

8. Contact

For privacy inquiries, contact us through the details provided on the Contact page. This document is a structured placeholder and should be reviewed by legal counsel before production use.